Author Topic: Narconon Document leaks  (Read 24964 times)

Offline Mary_McConnell

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Narconon Document leaks
« on: March 10, 2013, 00:03 »
Narconon Leaked Sales Documents Collection
6 so far. Fresh Start and Nevada
http://www.scribd.com/collections/4145377/Narconon-Leaked-Sales-Documents
I am a volunteer advocate for victims of the Narconon scam. I am a former scientologist. I post anonymously. Mary McConnell is my long time nom de plume. Feel free to contact me for assistance in righting the wrongs.

Offline 10oriocookies

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Re: Narconon Document leaks
« Reply #1 on: March 10, 2013, 00:43 »
These are great!
ET went home.

Offline CoolHand

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Re: Narconon Document leaks
« Reply #2 on: March 10, 2013, 08:01 »
From the 5 Rookie Mistakes one:

Quote
"The second mistake is taking what they want and think they need at face value. The mother says my daughter needs outpatient in Boise Idaho so she can keep her job at Wal Mart and take care of her 2 year old son. You take this data, compute with it at face value and give her outpatient treatment centers in Boise Idaho. If the addict’s mother had all the answers or for that matter any of the answers she would not be on the phone with you."

These guys are so cold and arrogant.  It's a sale, a dollar amount, a statistic.

Oh, geez, it gets worse from there:

Quote
" Realize also because despite Mom and Dad’s efforts the drug addiction has perpetuated and because of that, Mom and Dad have copped the condition of the addict. What is the highest condition a parent of an 18 year old girl who is shooting heroin and selling her  body for money? Do you think the Mom and Dad should be writing up Power Change or Affluence on the 2nd Dynamic? The answer is no! and it doesn’t matter if dad is a high powered attorney or Doctor or if Mom is the President of the PTA (Parent-Teacher Association),that’s great and good for them on their 3rd dynamic, you are actually speaking with them about their 2nd Dynamic and they are an Ethics Particle on their 2nd Dynamic, condition wise most likely Confusion or Treason. Would it make sense to listen to, compute or think with what’s coming out of somebody’s mouth that is in lower conditions? NO"

I remember the arrogance well.  They're the only ones who are right - everyone else is wrong.  Disgusting.  Makes me sick to read this.
« Last Edit: March 10, 2013, 08:11 by CoolHand »

Offline Mary_McConnell

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Re: Narconon Document leaks
« Reply #3 on: March 10, 2013, 09:24 »
I posted over on ESMB, including your seasoned former staff opinions :)
http://www.forum.exscn.net/showthread.php?30837-Narconon-Leaked-Reg-Documents

I also wrote:
Quote
Imagine yourself having an addicted loved one you want to get help for and you scour the internet searching for help and come upon a series of websites with the name Narconon, promising a program 76% success rate that doesn't use medication, that promises more than any other program. Imagine you you pick one of the first websites listed in the google search results, and decide, based upon what you have read there, to call the toll free number and to get more information. This decision winds up being the worst mistake you have ever made and you don't even know it until it's too late. I call it the Narconon Nightmare.

The fact is that people are getting ripped off every day by Narconon and it's sales people. I get so many complaints after the fact. It's a sad situation which I and ethercat and other try to alert the public about. More current and former staff are coming forward, in name or anonymously, pitching in to help expose Narconon, and now there are document leaks happening. It's been a good year.

I recently received, anonymously, 6 registrar sales 'scripts' and 'curricula' used by Narconon Fresh Start staff (formerly Narconon Southern California) to sell Narconon to unsuspecting and vulnerable people who are seeking help for their addicted loved ones using Narconon 'hotlines' or requesting more information from their Contact Us page of their websites.

The lies, the intimidation, the treatment of these people in order to get a sale is so very 'Scientology'. You can get the document leaks here.
http://forum.reachingforthetippingpoint.net/index.php/topic,12330.0.html

(Note, Eric and Luke's comments included here)

The facilities they use these 'scripts' and 'curricula' to reg for include:

Sunshine Summit Lodge and Narconon JLB Ranch in Warner Springs, CA
Huntington Harbor House in Huntington Beach, CA,
Narconon Colorado dba A Life Worth Saving in Fort Collins, CO
Narconon Southern California dba Rainbow Canyon Recovery and Narconon Nevada in Caliente, NV
Narconon Fresh Start (formerly Narconon Southern California) dba Texas Lone Star Victory Ranch, in Harlingen, TX

Makes me sick, too. Thank you to the anonymous staff member who sent these to me.
I am a volunteer advocate for victims of the Narconon scam. I am a former scientologist. I post anonymously. Mary McConnell is my long time nom de plume. Feel free to contact me for assistance in righting the wrongs.

Offline wynot

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Re: Narconon Document leaks
« Reply #4 on: March 10, 2013, 09:29 »
I don't think I have ever seen phone scripts quite as coldly evil as these; I cannot imagine a decent human being willingly using these to take money from people who are desperately trying to find help for their loved ones. But then, Scienos aren't human, are they? Can you say space aliens? Sure you can!

'til next time;
wynot
"When nothing seems to help, I go look at a stonecutter hammering away at his rock, perhaps a hundred times without as much as a crack showing in it. Yet at the hundred and first blow it will split in two, and I know it was not that blow that did it, but all that had gone before."

Jacob Riis

Offline Mary_McConnell

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Re: Narconon Document leaks
« Reply #5 on: March 10, 2013, 10:11 »
Key words and acronyms used in these documents ( will be updated as I get definitions)

10oriocookies provided me these:

Quote
DM is Dad/Mom

DRO refers to the person who is referring, not sure what internal title they give to hide the fact that they are deceiving people, but that seems to be from the script who it is referencing.
I am a volunteer advocate for victims of the Narconon scam. I am a former scientologist. I post anonymously. Mary McConnell is my long time nom de plume. Feel free to contact me for assistance in righting the wrongs.

Offline SocialTransparency

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Re: Narconon Document leaks
« Reply #6 on: March 10, 2013, 10:13 »
WoW!

 Many of these documents read like a hard sell telemarketer script for sure. Some of these documents really stress homing in on the emotional buttons needed to be pushed to close a "Sale".

 I know I,m close to the subject matter and have well founded angst in regard to the likes of Narconon, but reading this just plain makes me angry. This is SCIENTOLOGY at its worst.

Offline Mary_McConnell

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Re: Narconon Document leaks
« Reply #7 on: March 10, 2013, 10:19 »
"Jan 12 Galopogator Script -FSM-DRO-Refferal Specialist Script Revised 9-12-12a"

http://www.scribd.com/doc/126757793/Jan-12-Galopogator-Script-FSM-DRO-Refferal-Specialist-Script-Revised-9-12-12a

Quote
What does __________ look like physically?... Describe that to me What about sleep patterns? Mood Swings? Tell me about that…Eating Habits?
(You want to really pull strings here and blow this up, find out if pale skin, eyes sunken back with circles underneath them etc… Let THEM Tell you) (This is your First Major addict outpoint you will present to later so the more you get about it and have them describe it to you in detail the better off you will be later, be sure to write it all down and repeat it back to them for emphasis. If there is no physical issue’s then don’t fret, move on you will find outpoints elsewhere- let’s get real they are using drugs you are going to find specific outpoints.

Quote
Ruin
– 3-5 Minutes- The Reg has uncovered the Prospects Ruin Points. These are things the prospect is not willing to experience and will do anything under the sun to avoid taking place. I.E – Felony charges and he will never be able to get a good job, Legal Charges, Kid’s get taken away by CPS, children grow up without a father or mother, Addicts liver or kidneys fail, wind up in Jail or prison, kill themselves or someone else by drunk driving, they die from an overdose. During this step the Reg should ask the following questions:
#1 - recapping the 3 major transgressions and then asking “Where do you see this situation 6months from now if he/she continues on this path and does not stop using the drugs/alcohol? (this is to have the prospect play the tape forward to see the future path of destruction) #2- “What is your worst fear of what will happen to ______ and the family if _________ does not get into rehab? (this is where the Reg should uncover the 1 thing  prospect is not willing to experience, which there can be many differences and variations from family to family)#3 – “Are you willing to do whatever it takes at this point to prevent ________ (Answer from question 2) from happening?
***Tell the person (Non DM) you are speaking to after you speak with the DM(S)you will call them back and get everyone on a conference call. DO NOT PROCEED FORWARD UNLESS YOU ARE SPEAKING WITH THE DM A DM OR MAJOR FAMILY OPNION LEADER
I am a volunteer advocate for victims of the Narconon scam. I am a former scientologist. I post anonymously. Mary McConnell is my long time nom de plume. Feel free to contact me for assistance in righting the wrongs.

Offline Mary_McConnell

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Re: Narconon Document leaks
« Reply #8 on: March 10, 2013, 10:21 »
Yeh, it's pretty bad stuff. It's the patter of the snake pit call center run out of Glendale, CA
I am a volunteer advocate for victims of the Narconon scam. I am a former scientologist. I post anonymously. Mary McConnell is my long time nom de plume. Feel free to contact me for assistance in righting the wrongs.

Offline SocialTransparency

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Re: Narconon Document leaks
« Reply #9 on: March 10, 2013, 10:42 »

Offline Mary_McConnell

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Re: Narconon Document leaks
« Reply #10 on: March 10, 2013, 10:51 »


Wow! Good catch! That could be used for any Narconon!
I am a volunteer advocate for victims of the Narconon scam. I am a former scientologist. I post anonymously. Mary McConnell is my long time nom de plume. Feel free to contact me for assistance in righting the wrongs.

Offline SocialTransparency

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Re: Narconon Document leaks
« Reply #11 on: March 10, 2013, 10:56 »

Offline CoolHand

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Re: Narconon Document leaks
« Reply #12 on: March 10, 2013, 11:08 »
Key words and acronyms used in these documents ( will be updated as I get definitions)

10oriocookies provided me these:

Quote
DM is Dad/Mom

DRO refers to the person who is referring, not sure what internal title they give to hide the fact that they are deceiving people, but that seems to be from the script who it is referencing.

I think that DM my mean Decision Maker, as in, who is going to pay for it/make it happen.  Fresh Start also refers to their Drug-Rehabs. Org referral calls as the DRO line.  Not trying to contradict, just adding my thoughts there.

Offline 10oriocookies

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Re: Narconon Document leaks
« Reply #13 on: March 10, 2013, 11:14 »
Good point.  I was just guessing, decision maker actually seems a bit more logical. 
ET went home.

Offline BigBeard

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Re: Narconon Document leaks
« Reply #14 on: March 10, 2013, 12:29 »
Jeez! These make me sick.

Every Drug/Alchohol Rehab licensing and certifying agency in the USofA should see these and see where narCONon's real interest is, and it's NOT about caring for the addicted.

'Pooning these to my Congress Critter, along with a demand for tighter rules and oversight to prevent these types of scams from operating.

 
BigBeard

Offline Mary_McConnell

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Re: Narconon Document leaks
« Reply #15 on: March 10, 2013, 13:20 »
Key words and acronyms used in these documents ( will be updated as I get definitions)

10oriocookies provided me these:

Quote
DM is Dad/Mom

DRO refers to the person who is referring, not sure what internal title they give to hide the fact that they are deceiving people, but that seems to be from the script who it is referencing.

I think that DM my mean Decision Maker, as in, who is going to pay for it/make it happen.  Fresh Start also refers to their Drug-Rehabs. Org referral calls as the DRO line.  Not trying to contradict, just adding my thoughts there.

Thanks!
I am a volunteer advocate for victims of the Narconon scam. I am a former scientologist. I post anonymously. Mary McConnell is my long time nom de plume. Feel free to contact me for assistance in righting the wrongs.

Offline Gracie

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Re: Narconon Document leaks
« Reply #16 on: March 10, 2013, 13:21 »
 >:(Geezz Louise- Folks who call for help have a sufficient amount of guilt anyway. No need to add more... Does the not for profit IRS form (I forget the number) for this not for profit become available for the public?

Offline Mary_McConnell

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Re: Narconon Document leaks
« Reply #17 on: March 10, 2013, 14:16 »
>:(Geezz Louise- Folks who call for help have a sufficient amount of guilt anyway. No need to add more... Does the not for profit IRS form (I forget the number) for this not for profit become available for the public?

They are available on the internet. First link is to their particulars, and then next link is to all their forms IRS 990 tax forms filed 2002 through 2011. There is always a delay in when these forms get posted on the net. 2011 gives the best picture of the current finances. Fresh Start is

http://nccsdataweb.urban.org/orgs/profile/330911677?popup=1
http://nccsdataweb.urban.org/orgs/profile/330911677?popup=1#forms

Most nonprofits info and IRS 990 forms can be found by dearching here:
http://nccsdataweb.urban.org/PubApps/search.php
I am a volunteer advocate for victims of the Narconon scam. I am a former scientologist. I post anonymously. Mary McConnell is my long time nom de plume. Feel free to contact me for assistance in righting the wrongs.

Offline Mary_McConnell

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Re: Narconon Document leaks
« Reply #18 on: March 10, 2013, 14:17 »
Good point.  I was just guessing, decision maker actually seems a bit more logical.

You guessed a hell of a lot closer than I did  ;D
I am a volunteer advocate for victims of the Narconon scam. I am a former scientologist. I post anonymously. Mary McConnell is my long time nom de plume. Feel free to contact me for assistance in righting the wrongs.

Offline ethercat

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Re: Narconon Document leaks
« Reply #19 on: March 10, 2013, 14:32 »
>:(Geezz Louise- Folks who call for help have a sufficient amount of guilt anyway. No need to add more... Does the not for profit IRS form (I forget the number) for this not for profit become available for the public?

The 990 forms.  There are some here, up till 2007: http://www.xenu-directory.net/documents/corporate/990s.php?ntt=73 

There are more here, up to 2011: http://www.eri-nonprofit-salaries.com/index.cfm?FuseAction=NPO.Summary&EIN=330911677&Year=2007&Cobrandid=0&sourceid=

2011 Reportable Compensation/Estimated other compensation
(pages 7 & 8 of the PDF)
Lawrence Trahant CEO/Director $195,209/$7001 (more info on page 26)
Christopher Bauge VP/Director of Intake $256,543/$11,015  (more info on page 26)
Glenn Farnsworth Secretary $182,188/$12,372  (more info on page 26)
Linda Kloeffler CFO $78,845/0
Daniel Carmichael Student Intake $155,370/$9,444  (more info on page 26)
Joshua Penn Student Intake $126,343/$7,600
Richard Bartleman Programmer $111,994/$2,482
Ian Confer Dir Administration $108,802/$7,460
Shannon Farnsworth Administrator $108,014/$7,808
Blakely St. John Internet $106,373/$1,250

This is something to look into (page 15):
Section A, Line 5
The value of services or facilities furnished by a governmental unit to the organization without charge: $15,851,800 (Total since 2007: $71,744,314)

Page 16:
Part III, Line 12 - Other Income Detail
Referral fees: $7,711  ???

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