Author Topic: Narconon Gulf Coast and another sad preventable death  (Read 5567 times)

Offline ethercat

  • Global Moderator
  • High Value Target
  • Posts: 3,770
Narconon Gulf Coast and another sad preventable death
« on: December 29, 2013, 20:56 »
Found here:
http://www.bbb.org/northwestern-florida/business-reviews/rehabilitation-services/gulf-coast-addiction-treatment-in-destin-fl-90017660/complaints#breakdown

I've broken it into paragraphs to make it easier to read.

Quote
Complaint Category: None of the Above - Refund or Exchange Complaint Issue

Complaint: Narconon rehabilition is a program to be very carefully scrutinized before enrolling in.
In July 2012 year we paid for a rehab for our adult son who has been a heroine addict. We chose this program mainly due to it's advertised success rate, over 90%. The program cost $40,000. plus transportation from RI to Florida. The payment was in two increments, $20,000 for initial detox then an additional $20,000 for completion. We paid the initial payment, while in detox the owner, ***** stated they were having a difficult time detoxing him but they would not give up on him. Probably a week later they said he had completed detox and to send them the last installment of an additional $20,000. We did. Approximately 1 week later we discovered our son was expelled from the program.

We tried, with Narconon's recommendation to place our son in another program. We spoke to another program director who said it would be $15,000 for their program. We called Narconon to find out how much of a refund would we be getting back to apply it towards the other program. They said none. I asked how is that possible we just sent you $20,000 and he was only there for about a week? To date we have nothing back, we never received or signed a contract. They took money from my wife and I and then stated our son, an heroine addict, signed the contract.My son complained to us once about attempting to teach him Scientology, which we believe his refusal to study Scientology led to his ouster.

They released him in Florida, alone,never telling us why or when he was thrown out with no money, knows no one, alone in a motel room and paid his residency there for one day. We mailed him money to sustain himself until he returned home and then died less than a week later.

This company showed it's heartlessness for the weak. We begged them to reinstate our son, our son actually apologized for any wrong he may have done, but they refused his re admission but kept the $20,000.

I have since hired an attorney and I will pursue this no matter how long or how much. I feel deep down that if they had taken my son back to the program he may be alive today.

Do not fall for statistics, we did in hope for our son's recovery. Over a 90.2% rate of sobriety. They stated I never seeked a refund until my son's death, then I say, why did they assist me in attempting to find another program and me hoping to be reimbursed to pay for the next program from the unused portion of my $20,000.

My son is dead, I will not relent in my quest to recover my funds I worked so hard for, I spent it to help my son, not for them to enjoy from my labor and my son's demise. Please,be careful of a company accounting for their own statistics, get documents, which we never did receive, due to trusting them over their remarkable recovery rate. I want them to be aware, Chris and his mother ******, if I have to mortgage my soul for my son's justice in restitution, I will,and my statistic is 100% fact, I have resources, I am 71, why not.

Business' Initial Response
Regarding your email dated March 11, 2013, written on behalf of "DP Sr.", please be advised that the following is my response to same.

Through "DP Sr.'s" contact with my staff, "DP Sr." was told many times that all fees are non-refundable. "DP Sr." was also told that in order to hold a bed for his adult son, a $5,000.00 non-refundable bed deposit was required. The deposit is non-refundable due to the fact that other potential clients are turned away once a bed is secured with the deposit. "DP Sr."was told the bed deposit would be applied to the total tuition cost, to which he responded that he understood. Knowing all of this, "DP Sr." paid the non-refundable bed deposit of $5,000.00 on July 19, 2012. "DP Sr." himself made the flight arrangements for his adult son for the following day.

"DP Sr.'s" adult son arrived unescorted at our facility on July 20, 2012, whereupon the sum of $15,000.00 was paid as one-half of the tuition, and the remaining tuition payment in the amount of $20,000.00 was received on August 20, 2012. To recap, a $5,000.00 deposit was made on 7/19/12, $15,000.00 was paid on 7/20/12 upon arrival, and the remaining fee of $20,000.00 was paid on 8/20/12, one month after arrival. "DP Sr.'s" statements in his complaint regarding payment are, therefore, incorrect.

Narconon Gulf Coast, Inc. has never misled anyone with regard to their program. It is on their website, in its brochures, and staff answers any and all questions truthfully and completely. If "DP Sr." was not totally satisfied with the information he received, certainly he would not have paid the bed deposit and tuition in the first place. Obviously, "DP Sr." was extremely comfortable with his decision and all his questions had been answered prior to payment.

"DP Sr.'s" adult son executed both the Admission and service Agreement and the Student and activity Summary - TWICE - once upon arrival and again three weeks later, when he could not have been altered. Both documents clearly state that "student fees are nonrefundable." We stand firm on this portion of our contracts, which is why this statement is reiterated more than once and outlined in red for emphasis (copies attached).

"DP Sr.", prior to his son's death, never requested copies of any documentation or contracts. On September 26, 2012, "DP Sr." requested, AND RECEIVED, copies of the contracts.

"DP Sr.'s" adult son was expelled from the program on September 12, 2012, almost two full months after he arrived, not two weeks as stated in "DP Sr.'s" complaint to the BBB. He was expelled for many rules violations which are heavily documented in his file, including personal threats of bodily harm to staff and other clients - not regarding a refusal to study Scientology as "DP Sr." states in his BBB complaint.

"DP Sr.'s" adult son was given $100.00 cash and the hotel room in which he stayed was paid for - facts which prove "DP Sr.'s" statements untrue. Additionally, no documentation exists that "DP Sr.'s" son apologized and "DP Sr." begged us to reinstate his son, as these events did not occur - additional incorrect statements made by "DP Sr." "DP Sr." spoke with staff regarding his son's behavior many, many times prior to the adult son's expulsion and on the same day of the expulsion.

The adult son, pending graduation from the program, was scheduled to train at another Narconon facility in South Florida to become a staff member. "DP Sr." and his adult son were obviously more than satisfied with our program if "DP Sr." planned to pay for the training and the adult son planned to make it his livelihood.

The cost of the adult son's training was to be $15,000.00 - this has nothing to do with our program/cost. Again, "DP Sr." is attempting to mislead the BBB in his complaint with incorrect statements. "DP Sr." did not ask for a refund of any kind at the time of his adult son's expulsion. It is only after the unfortunate death of his son outside of the state of Florida that "DP Sr." mentioned a refund.

Understandably, "DP Sr." is upset, however, trying to punish Narconon Gulf Coast, lnc., for his son's death is unfair. We share "DP Sr.'s" grief for the loss of his son, however, Narconon Gulf Coast, Inc. did nothing wrong and the contracts speak for themselves - no refund is due and none will be made.

My sincere condolences to the family.   :'(

Right now I'm not going to comment on the despicable response by Narconon Gulf Coast - but you all go ahead.

What I want to know is this:
The response says: "The adult son, pending graduation from the program, was scheduled to train at another Narconon facility in South Florida to become a staff member."

What other Narconon facility is there in South Florida?  Because we have "Narconon Spring Hill" aka "Narconon Suncoast Rehabilitation Center" in Spring Hill, which is just north of Tampa, and "Narconon Gulf Coast" aka "Gulf Coast Addiction Treatment" in Destin, which is on the panhandle near Panama City.  Neither of those could be considered South Florida. 

So what Narconon facility is in South Florida?


Note:
The BBB site says:
Quote
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Since we're not selling or promoting anything, I guess we ought to be ok in posting this in its entirety.
   Narconon Reviews
   Independent Reviews of the Narconon Drug Rehab Programs
   Answers to Frequently Asked But Seldom Answered Questions

Offline Mary_McConnell

  • High Value Target
  • Posts: 2,889
    • Formerly Fooled Finally Free of The Deceptive Cult Called Scientology
Re: Narconon Gulf Coast and another sad preventable death
« Reply #1 on: December 29, 2013, 21:47 »
Narconon Gulf Coast, which is what the complaint was under. It's in Destin, FL

Quote
Consumer Complaints
BBB Accredited Business since 11/14/2013
Gulf Coast Addiction Treatment

Phone: (850) 837-2799Fax: (850) 654-7986
 

Their legal name is Narconon Gulf Coast. Gulf Coast Addiction Treatment is a fictitious name. The corporation name has never been changed. Narconon name is on their website

I heard that the owners are leaving the Narconon network but until they do it legally and change their website, it's Narconon Gulf Coast

I am a volunteer advocate for victims of the Narconon scam. I am a former scientologist. I post anonymously. Mary McConnell is my long time nom de plume. Feel free to contact me for assistance in righting the wrongs.

Offline source

  • Merchant of Chaos
  • Posts: 172
Re: Narconon Gulf Coast and another sad preventable death
« Reply #2 on: December 29, 2013, 22:08 »
Terribly sad. 

Haven't heard them promoting 90+% rate in a while.

At one point they throw it back in the families face since they paid so much they must have been happy.  However, a panic stricken family would gladly pay anything for a 90% success rate.  Only in later research and after a funeral do many families find they have been scammed.


Offline 10oriocookies

  • Hill 10 Situation
  • Posts: 551
  • "Sandy!!!!??????"
Re: Narconon Gulf Coast and another sad preventable death
« Reply #3 on: December 29, 2013, 22:12 »
Ill say it:

What a bunch of fucking assholes they are!  This family lost a kid and this is the response they get?  We need to have a pow wow on how to step up our game.  This shit needs to stop this year.  Period.  No more deaths, no more rip offs, no more misery created by this criminal organization.
ET went home.

Offline mefree

  • High Value Target
  • Posts: 4,368
Re: Narconon Gulf Coast and another sad preventable death
« Reply #4 on: December 30, 2013, 10:34 »
Their response is just more evidence that "it's all about the money." How difficult would it be for Narconon to simply contact parents before a person is dismissed, instead of dropping them off at some motel?

So fucking sad.
The ultimate authority must always rest with the individual's own reason and critical analysis.
-Dalai Lama

Offline Mary_McConnell

  • High Value Target
  • Posts: 2,889
    • Formerly Fooled Finally Free of The Deceptive Cult Called Scientology
Re: Narconon Gulf Coast and another sad preventable death
« Reply #5 on: December 30, 2013, 11:02 »
^^^^
THIS!
I am a volunteer advocate for victims of the Narconon scam. I am a former scientologist. I post anonymously. Mary McConnell is my long time nom de plume. Feel free to contact me for assistance in righting the wrongs.

Offline source

  • Merchant of Chaos
  • Posts: 172
Re: Narconon Gulf Coast and another sad preventable death
« Reply #6 on: December 30, 2013, 14:30 »
A part of the problem is that the clients are adults.  Family members of people in treatment are not clients.  However, Narconon tends to create relationships outside of the norm.

For example, they might consider the patient the client, but financially have the parents sign all the service agreements, etc.

In many cases, if a client were intoxicated or under the influence of drugs or alcohol (ie new Narconon student), then any paperwork they sign would probably be invalid.

Now, if a client comes in a signs the paperwork, but the parents sign over a check to Narconon but don't sign anything, then who is the client, who gets sued, etc?

Throw insurance in there and you find all kinds of confusion.

Hopefully these parents will just be persistent and maybe some changes might occur.  The Florida Department of Children and Family is the best place to start.  I would imagine if a parent were willing to hit them with fraud and avoided settling out of court, then it would create a precedent and the dominoes would fall. 

Granted they might only get their money back, but if it opened the door to any parent who sent their child there based primarily upon a fraudulently advertised success rate, then hundreds of other clients would then stand in line. 

Then it would only be a matter of time before we started seeing afternoon commercials from attorneys saying "If you or someone you love attended Narconon as a result of their advertised success rate, you have possibly been defrauded and ..."

Offline mefree

  • High Value Target
  • Posts: 4,368
Re: Narconon Gulf Coast and another sad preventable death
« Reply #7 on: December 30, 2013, 17:23 »
A part of the problem is that the clients are adults.  Family members of people in treatment are not clients.  However, Narconon tends to create relationships outside of the norm.

That's true, but in many cases a young adult will give permission to the treating facility to communicate with parents. Apparently, Narconon feels free to communicate with parents for the purpose of dissuading them from extricating their adult children from treatment, but can't seem to be bothered to inform parents these young people are being dropped off at a motel, far away from home.
The ultimate authority must always rest with the individual's own reason and critical analysis.
-Dalai Lama

Offline ethercat

  • Global Moderator
  • High Value Target
  • Posts: 3,770
Re: Narconon Gulf Coast and another sad preventable death
« Reply #8 on: December 31, 2013, 11:42 »
   Narconon Reviews
   Independent Reviews of the Narconon Drug Rehab Programs
   Answers to Frequently Asked But Seldom Answered Questions

Offline Mary_McConnell

  • High Value Target
  • Posts: 2,889
    • Formerly Fooled Finally Free of The Deceptive Cult Called Scientology
Re: Narconon Gulf Coast and another sad preventable death
« Reply #9 on: January 22, 2014, 21:47 »
Just saw this...


Quote
This Business is not BBB Accredited
Narconon Gulf Coast

(850) 837-27993391 Scenic Highway 98, Destin, FL 32541-4748 http://www. narconongulfcoast.com

! There is an alert for this business !

(According to information in BBB files, this company is no longer in business. If you have an unresolved dispute with this company you may wish to seek legal advice.)


Out of Business

According to information in BBB files, this company is no longer in business. If you have an unresolved dispute with this company you may wish to seek legal advice. 

http://www.bbb.org/northwestern-florida/business-reviews/rehabilitation-services/narconon-gulf-coast-in-destin-fl-90029375

The Narconon website narconongulfcoast.com is still registered but not on the internet. Narconon Gulf Coast is no longer listed at the Narconon International website on it's list of facilities but is still mentioned in earlier  blog posts and press releases. It is also listed on another Narconon website:
http://www.narconon.co/narconon-centers/narconon-gulf-coast.html

The BBB comment and rumors about it closing appear valid but it's important to await confirmation that there is no more Narconon Gulf Coast.

There are ongoing lawsuits against Narconon Gulf Coast.
The Narconon Gulf Coast corporation is still active and recently registered in FL for 2013 year. This may be due to ongoing legal matters

Their old site is no longer showing up on the web under narconongulfcoast.com but is still registered and listed
http://www.networksolutions.com/whois/results.jsp?domain=narconongulfcoast.com

The facility is now using only using  gulfcoastrehab.com 
http://www.networksolutions.com/whois/results.jsp?domain=gulfcoastdrugrehab.com

Narconon Gulf Coast.com site is webbed at the Internet Archive
https://web.archive.org/web/*/http://narconongulfcoast.com

however the url changes to gulfcoastdrugrehab.com when you look at old cached copies of the website. In 2012, they stop naming Narconon on the site, and also in 2013, remove the sitemap where the listed under FAQs a link to their New Life Purification Program
https://web.archive.org/web/20120729032547/http://www.gulfcoastdrugrehab.com/new-life-purification-program/
found through the use of their previous sitemap link
https://web.archive.org/web/20121015090522/http://www.gulfcoastdrugrehab.com/site-map

This is the main site they are using and there is no mention of Narconon there  http://www.networksolutions.com/whois/results.jsp?domain=gulfcoastdrugrehab.com

I have also been informed by others in the know that they have been told or heard from others that Narconon Gulf Coast as a Narconon program is no longer. That Randy and Debbie Ross have changed the program to some other kind of behavioral program and no longer use Narconon components.

Of course, this closing needs to be verified.
I am a volunteer advocate for victims of the Narconon scam. I am a former scientologist. I post anonymously. Mary McConnell is my long time nom de plume. Feel free to contact me for assistance in righting the wrongs.

Offline source

  • Merchant of Chaos
  • Posts: 172
Re: Narconon Gulf Coast and another sad preventable death
« Reply #10 on: January 22, 2014, 23:01 »
If they practiced a small amount of scientology, it was inevitable that eventually they would do a Doubt formula.

And when they got to the point of choosing the right program based upon statistics they would have to choose to close down NARCONON and start a different program.

Ironically if you truly practice scientology, inevitably you will leave it because it is the most ethical decision to do so. 

Offline mefree

  • High Value Target
  • Posts: 4,368
Re: Narconon Gulf Coast and another sad preventable death
« Reply #11 on: January 22, 2014, 23:05 »
If they practiced a small amount of scientology, it was inevitable that eventually they would do a Doubt formula.

And when they got to the point of choosing the right program based upon statistics they would have to choose to close down NARCONON and start a different program.

Ironically if you truly practice scientology, inevitably you will leave it because it is the most ethical decision to do so.

Interesting!
The ultimate authority must always rest with the individual's own reason and critical analysis.
-Dalai Lama

Offline mefree

  • High Value Target
  • Posts: 4,368
Re: Narconon Gulf Coast and another sad preventable death
« Reply #12 on: July 15, 2014, 19:56 »
It looks like Narconon Gulf Coast is dba Blu By the Sea now.

Detail by Entity Name
Florida Non Profit Corporation
NARCONON GULF COAST INC.

Filing Information
Document Number N03000009141
FEI/EIN Number 432031325
Date Filed 10/20/2003
State FL
Status ACTIVE
Last Event REINSTATEMENT
Event Date Filed 09/26/2005
Event Effective Date NONE

Principal Address
3391 SCENIC HWY 98 EAST
DESTIN, FL 32541

Mailing Address
3391 SCENIC HWY 98 EAST
DESTIN, FL 32541

Registered Agent Name & Address

ROSS, DEBORAH V
3391 SCENIC HWY 98 EAST
DESTIN, FL 32541

Name Changed: 10/14/2004
Officer/Director Detail Name & Address

Title ED

ROSS, DEBORAH V
3391 SCENIC HWY 98 EAST
DESTIN, FL 32541

Annual Reports
Report Year   Filed Date
2011    01/20/2011
2012    01/10/2012
2013    01/25/2013

Document Images
01/25/2013 -- ANNUAL REPORT

http://search.sunbiz.org/Inquiry/CorporationSearch/SearchResultDetail/EntityName/domnp-n03000009141-51c50642-0fc8-4b81-9927-b51b578b28ff/Narconon%20Gulf%20Coast/Page1

-----------------------------------------------------------------------------------------------
Florida Limited Liability Company
BLU BY THE SEA, LLC

Filing Information
Document Number L14000007511
FEI/EIN Number 46-4516802
Date Filed 01/14/2014
State FL
Status ACTIVE
Effective Date 01/10/2014
Last Event LC AMENDMENT
Event Date Filed 01/29/2014
Event Effective Date NONE

Principal Address
3399 SCENIC HWY 98 EAST
DESTIN, FL 32541 FL

Mailing Address

3399 SCENIC HWY 98 EAST
DESTIN, FL 32541 FL

Registered Agent Name & Address

ROSS, DEBORAH V
3399 SCENIC HIGHWAY 98 E
DESTIN, FL 32541

Authorized Person(s) Detail Name & Address

Title MGR

ROSS, DEBORAH V
3399 SCENIC HIGHWAY 98 E
DESTIN, FL 32541

Title AMBR

ROSS, HERBERT R
4554 WOODWIND DR
DESTIN, FL 32541

Annual Reports
No Annual Reports Filed

Document Images
01/29/2014 -- LC Amendment    
01/14/2014 -- Florida Limited Liability

http://search.sunbiz.org/Inquiry/CorporationSearch/SearchResultDetail/EntityName/flal-l14000007511-854141dc-c147-40d3-b88d-8afd7c8e6649/Blu%20By%20the%20sea/Page1
The ultimate authority must always rest with the individual's own reason and critical analysis.
-Dalai Lama

Offline Mary_McConnell

  • High Value Target
  • Posts: 2,889
    • Formerly Fooled Finally Free of The Deceptive Cult Called Scientology
Re: Narconon Gulf Coast and another sad preventable death
« Reply #13 on: September 22, 2014, 14:03 »
Here is a new important Narconon Reviews report on a lawsuit that resulted from the matter discussed in the above BBB complaint.

Article includes further details and an update on the BBB complaint report quoted above being removed from the BBB site because Narconon Gulf Coast has since changed it's legal entity name and transferred the facility license to Blu By The Sea LLC, a for profit company


Kicked to the curb: Penta vs. Narconon Gulf Coast Inc. and Deborah Ross

Quote
In mid September of 2012, Domenic J. Penta, Jr., age 44, had been at Narconon Gulf Coast for almost 2 months. Counting on the 90% success rate promised by Narconon Gulf Coast, his parents had paid $40,000 for him to attend. But unbeknownst to his parents, Dominic had been wrongfully kicked out of the program and dropped off at a hotel without any funds. He died of a drug overdose in the area shortly thereafter.

Quote
On May 12, 2014, the parents of the late Domenic J. Penta, Jr. age 44, filed a lawsuit against Narconon Gulf Coast, Inc. and its Director, Deborah Ross.

The Pentas claim that, through oral representations and its website, Narconon made misrepresentations to the Pentas such as a 90% success rate, that the Narconon treatment program was based on medically accepted addiction treatments, that their son would receive personalized psychotherapy sessions with a licensed mental health counselor, that he would have access to an on-site physician, that there would be weekly phone meetings to advise the Pentas of their son’s progress and that Narconon and Ross made assurances that their son would remain in the Narconon program until he completed the program.

None of these promises were kept, the complaint states.

Read on for more and see the lawsuit here
http://narcononreviews.net/narconon/lawsuits/kicked-to-the-curb-penta-vs-narconon-gulf-coast-inc-and-deborah-ross/

I am a volunteer advocate for victims of the Narconon scam. I am a former scientologist. I post anonymously. Mary McConnell is my long time nom de plume. Feel free to contact me for assistance in righting the wrongs.